Intelligent Quality Inspection
Powered by large language models, it performs script and process quality inspection on customer service conversations, featuring enhanced semantic understanding and superior contextual comprehensive analysis.
Enhanced Semantic Generalization Capability
Non-Keyword Quality Inspection
Sentiment Quality Inspection
Contextual Conflict Quality Inspection
Script Compliance Check
Conversation Summary Generation
Process Compliance Check
Conversation Summary Generation
Policy Compliance Quality Inspection
Policy Compliance Verification
Script Conflict Detection
Quality Inspection Report Generation
